Viral Defense Stack

Return Policies

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

At IH Factors, we are committed to ensuring your complete satisfaction with our products. Our return policy is designed to be simple and customer-friendly. To learn more about return and refund eligibility, go to our Return and Refund Policy page.

Shipping Policies

Thank you for visiting and shopping at IHFactors. The following are the terms and conditions that formulate our Shipping Policy.

Shipment Processing Time

We ship directly from multiple warehouses as soon as the order is processed. If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout (US 2-6 Business Days). Delivery delays can occasionally occur (holidays including sending and receiving delays, natural disasters, pandemics, situations out of the seller’s control).

To learn more about our shipping, order confirmation, and order tracking; go to our Shipping Policy page.