Some Frequently Asked Questions
What are the shipping rates?
Shipping charges for your order will be calculated by location and displayed at checkout.
How long will it take to receive my order?
2-6 Business days in the Continental United States.
Will I receive a tracking number for my order?
A tracking number will be added to your order details as soon as they are available. You will be notified via email so that you can keep track of the delivery status every step of the way.
Can I return my unopened, defective, or damaged products?
Unopened Products: If you are not fully satisfied with your purchase, you may return any unopened items within 30 days of the original purchase date for a full refund.
Defective Products: In the rare event that you find a product to be defective after opening, we are here to help. You may return the opened item within 30 days of purchase.
Damaged Products: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you.
What is your refund policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
How do I return my product?
To return your purchase you will need to contact us for a Return Authorization (RA) number.
You will then need to securely package the items, and deliver them to our mailing address.
Contact information and our mailing address can be found here.